Customer Care Officer 

Company: King Faisal Hospital

Website: https://kfh.rw/

Patient-Centered Care                                                                                                                             

EXTERNAL ADVERTISEMENT

King Faisal Hospital Rwanda is looking for suitable candidates to fill the following vacant position

POST          

JOB SPECIFICATION

KEY RESPONSIBILITIES

 

No

Customer Care Officer 

  • She/he must have a diploma (A1) in Hospitality Management, Mass communication and Business administration
  • Any other additional qualification relevant to the field is an added advantage
  • Must have at least three (3) years of experience in the relevant field.
  • Proven computer literacy
  • Rwandese by Nationality
  • Age below 40 years
  • To ensure that patients are afforded access to the Clinical staff through an appointment system
  • To help emergency patients access to care without detriment to their health
  • Ensure that the patients are not kept waiting for the appointment with the Clinical staff
  • To deals with patient’s complaints as they arise
  • Ensure that the patient’s files and records are complete and ready for the visit to the Clinical staff

4

How to apply:

Candidates who are qualified and interested for the above position should send; A written application letter, 2 passport photos, a filled application form, CV, copy of the National Identification Card, Recommendation letters from the previous employers & notified copies of academic documents, criminal record, a copy of the license to practice and certificate of Registration.

Send your application to the attention of THE CHIEF EXECUTIVE OFFICER, / KING FAISAL HOSPITAL, RWANDA on the address above.

The deadline for submission of the above documents is Monday 27 July 2020 exactly at 4:00 PM, at the main entrance or at hr@kfhkigali.com

Dr. KALIMBA M EDGAR 

Ag. Chief Executive Officer

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