Customer Care Officer(nyarugenge district hospital)

Company: Nyarugenge District

Akarere ka NYARUGENGE ni kamwe mu Turere 3 tugize Umujyi wa Kigali. Gaherereye mu Burengerazuba  bw’Umujyi wa Kigali. Ni ko karere ka Mbere kagaragaramo ibikorwa binini by’ubucuruzi kurusha ahandi mu Rwanda.

Website: http://www.nyarugenge.gov.rw

Job Customer Care Officer(nyarugenge district hospital) Organization NYARUGENGE DISTRICT
Level 6.II Reports To DH-Director of Administration and Finance
No. of Positions 1 Deadline 18/Sep/2020

 Job Description

  •  Receive clients’ queries and direct them to the relevant doctors; 
  •  Give feedback to hospital administration and medical and paramedical staff concerning patients concerns 
  • organise customer care desk, welcome patients and other hospital guests

 Job Profile

A0 in Public Relation, Communication, Marketing

Key Technical Skills & Knowledge required: 

  • Office Management Skills; 
  • Excellent Communication, Organizational, Interpersonal Skills; 
  • Computer knowledge (Work Processing, Power Point and Internet) 
  •  Analytical and problem solving skills; 
  •  Time management skills; 
  • Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage
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