Individual Sales Officer

JOB OPPORTUNITY.

 Individual Sales Officer

Urwego Bank Plc is dedicated to providing financial services to the people of Rwanda. Motivated by Jesus Christ’s call to serve those in need. Its mission is to achieve economic spiritual transformation in the lives of the underserved, using financial services and tested trainings as we share Jesus Christ’s love. Urwego Bank wishes to recruit (1) qualified, competent, committed and proactive Individual Sales Officer to support the sales business at Urwego Bank Plc Ngoma Microfinance Branch.

Job Title:  Individual Sales Officer

Department: Service Delivery Department

Reporting to: Sales Team leader

Directly Supervises: None

Location: Ngoma Microfinance Branch

 JOB SUMMARY.    

Supporting the management of the portfolio of micro borrowing clients with proper supervision, help to achieve growth targets as well as maintain excellent portfolio quality and provide reliable and quality customer service in a way that promotes Urwego Bank’s entire business and enhances transformation in clients’ lives.

RESPONSIBILITIES

Promote and fulfil Urwego Bank’s 3Ms as listed above while working within a Christ-centered environment that is mission-driven, community-oriented, and results-driven.

Spiritual Integration and Christian Witness

1.  Ensure a personal, healthy spiritual balance within the family, work, and church life through the adoption of biblical personal and spiritual disciplines; and

2.   Conduct daily work, make decisions and help Urwego Bank make decisions in a way that witnesses to the presence, power, and love of Jesus and the reality of his Kingdom on earth.

Major Areas of focus:

• Marketing and growing the number of active clients
• Growing the total Portfolio Outstanding of the branch
• Managing the Portfolio at Risk of the loan book under their control
• Client Retention
• Holistic life improvement (HLI) training
• Quality customer service
• Driving mHose and other electronic financial usages in the bank

Essential Duties/ activities for the Sales Officer:

The sales staff will work with the sales team leader to achieve the following:

• Marketing and Business Development of micro lending products to achieve growth targets.
• Process and Administer loans/ loan origination.
• Manage community/Trust Banks.
• Monitor loans to ensure the portfolio at risk (PAR) stays within the target.
• Maintain Superior Levels of Customer Delight.
• Act as Marketing Agent for other Urwego Bank products and services

QUALIFICATIONS

Minimum Education and Experience

• Advanced diploma and Bachelors in a business-related subject or field from a reputable school/ college/ University
• Experience of working with grassroots communities, cooperatives, savings, and lending groups will be added advantage.
• Having teaching experience is an added advantage

 Skills expected.

• Personal acknowledgement of and commitment to Urwego’s mission and values.
• Good mathematical skills, ability to calculate interest, commissions, percentages, etc.
• Strong ability to motivate, engage and train adults and communities
• Community-based conflict resolution
• Good skills in organization and time management
• Excellent negotiation, presentation, communication, and interpersonal skills.
• Knowledge of the economy/markets where Urwego Bank is operating
• Basic skills in personal computer operation, word processing, and spreadsheet software.
• Personal experience in managing or running a business is added advantage
• Outgoing personality which enjoys working with people

How to apply

1. Interested and eligible applicants should submit the following documents to either Urwego Bank Plc Head Office at Remera, Umuyenzi Plaza, or Ngoma Microfinance Branch not later than 22^nd September 2020, 5 pm.
2. Applications should be addressed to HR Department
3. An application letter explaining your suitability for the position,
4. Curriculum vitae with 2 referee names,
5. Degree Certificate, Copy of ID, and additional certificates if any.
6. Recommendation from your Church with a validity of not less than 6 Months
7. Your Personal signed Statement of Faith.

Only shortlisted Candidates shall be contacted for the test.

Thank you.

Urwego Bank PLC

Management