Service Engineer

JOB DESCRIPTION

Job Title: Service Engineer  

Department: Services Department  

Reporting To: Head of Service Department – Vitronic AE

Job Summary

The Service Engineer will provide support to the Service Team Leader during the field, managing all Set-Up and installation, repair, and do the maintenance of the equipment and commissioning.

He will have to diagnose errors or technical problems and determining proper solutions.

Responsibilities

• Provide the service to the client during the field test.
• Tie workflow to schedule that provided by the service leader or service manager.
• Manage all requirement things on the site (installation, repair maintenance, and test task).
• Provide the demonstration of the equipment.
• Diagnose errors or technical problems and determine the proper solutions.
• Processing of documents related to each work and open tickets.
• Operate vehicle in a safe manner during the duty.
• Follow all companies filed procedures and protocols.
• Cooperate with the service team and share the information across the organization.
• Attend calls and requests from the service leaders or service manager to avoid any delays.
• Provide the required service to our client to keep himher satisfied after-sales.
• Handling stock inventory including the machines in and out process.
• Replaces parts and components and keep detailed, organized records of all repair work done on each machine.
• Keep work area clean, neat and to company standards, especially to ensure the safety of all team members.
• Communicates with service leaders about parts ordered, parts required, and timeliness of order completion.

Requirements

• Technical degree or certification
• Having minimum 0 to 1 year of experience in the same Field
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• Driving License

HOW TO APPLY:

Interested applicants fulfilling the above-mentioned criteria are invited to submit their Curriculum Vitae specifying three referees as well as their emails and telephone via” Apply for this job” button below not later than July 22nd, 2020.