Technical Advisor, Knowledge Management & Learning

TITLE: Technical Advisor, Knowledge Management & Learning

Program: Laboratory Services

Job Location: Kigali 

Type: Full-Time Paid

Start date: July 2020

Overview:

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. CHAI Rwanda carries out a wide range of programs, namely Nutrition, Access to Medicine – Hepatitis, Cervical Cancer, Laboratory Services, Health Financing and Human Resources for Health, to support the Government of Rwanda (GoR) and Rwanda Ministry of Health (MOH) to ensure all Rwandans have access to quality, timely health care services.

For more information, please visit: http://www.clintonhealthaccess.org

Laboratory Services Program:

CHAI Rwanda Laboratory Services Program is supporting the GoR and MOH to identify challenges in the current medical laboratory network, evaluate and implement potential system strengthening opportunities and strategies to expand the coverage of diagnostics services across the country and create long-term improvements in healthcare delivery. The goal is to improve access to reliable, quality diagnostic testing in Rwanda to improve patient care and the wellbeing of Rwandans.  Through the African Health Diagnostics Platform Project (AHDP), CHAI Rwanda team is supporting the MOH to assess, design, negotiate and implement Public private partnerships (PPP) between partner governments and private commercial organizations to achieve this goal. To drive an effective implementation of the PPP and to ensure that PPP objectives are well tracked and evaluated, a PPP performance management framework and strategy will be developed.

Position Overview:

CHAI is looking for a Technical Advisor, Knowledge Management & Learning (KML) to support the Laboratory Services program in effective planning, monitoring & evaluation (M&E), implementation, reporting and knowledge management. The Technical Advisor will report to the CHAI Rwanda Laboratory Services Program Manager and provide technical support to drive timely implementation of systems, set up processes and procedures for program planning, M&E, learning and reporting. S/He will help support to review policy documents and data management systems, develop framework and tools and capacity building plans, conduct data collection and analysis for project reporting, identify gaps and deviations to a successful implementation of the project. S/He will also compile learnings from the project and communicate this information via various capacities to create strong linkages between testing and other areas of health service provision and contribute to organizational learning and sharing of best practices to improve on-going and future programming.

The Technical Advisor will also support M&E teams for other CHAI Rwanda Programs to improve project design, log frame and accountability framework development, project implementation, M&E, impact measurement and knowledge management & learning. S/He will lead on building staff capacity on quality services provision, M&E knowledge management and learning.

CHAI is seeking a highly motivated individual with strong quantitative and analytical skills, who is familiar with global health and key health systems strengthening concepts and approaches and would be up-to-speed in M&E theories and techniques, evidence-base decision-making approaches and knowledge management & learning systems. While the focus of the work will be primarily on Laboratory Services and PPPs, s/he may be asked to be flexible and support projects outside of this portfolio. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, flexibility, independence, energy, work ethic and humility.

Responsibilities:

Planning

• On basis of donor requirements and project needs, review and develop log frames and M&E frameworks for proposals, integrating M&E into project design, contributing to project planning, and providing timely preparation and contributions to donor reporting.
• Assist with strategic program planning processes to identify key program indicators, establish processes to ensure functional and timely information collection, processing, analysis and reporting to support program decision making.
• Design a monitoring framework for the defined PPP deal for AHDP project
• Support program teams and country management for new project proposal writing.

Monitoring, Reporting and Evaluation

• Work with Labs Program Manager to implement and maintain AHDP M&E framework and reporting systems to measure the impact of interventions and assess progress against project goals
• Collaborate with Program Managers to ensure that organization delivers on all M&E requirements across projects in a timely manner and with high quality information
• Develop and maintain project management dashboards and reports to track key milestones, log-frame indicators and results of the activities undertaken
• Plan and coordinate assessments (baseline, midline and endline) and impact evaluation studies in collaboration with programs
• Design structure for AHDP PPP site selection assessment and routine monitoring visits and participate in field visits
• Participate in assessment visits, trainings, supervision and mentoring at facilities and utilize data collected to ensure programs are moving in right direction, identify bottlenecks and solutions
• Support and organize regular M&E meetings and ensure appropriate data is available for required analysis and reporting
• Provide support for data analysis, interpretation, and reporting of results of activities undertaken and build progress reports for donors, global teams, partners and government

Knowledge Management

• Identify and lead knowledge management and learning initiatives, including the development and refinement of learning tools
• Work with programs to document best practices (case studies, end of project reports etc.) which can be shared with other CHAI offices and partners
• Work with MOH team to compile best practices and lessons for PPP implementation and prepare case study documents for dissemination
• Collaborate with teams to develop a centralized information and data repository to store and share key information about CHAI Rwanda program interventions
• Monitor and share established best practices within Rwanda office – through forwarding relevant articles and other M&E resources
• Serve as primary contact for global team, maintain regular contact to facilitate sharing of lessons learned and best practices
• Prepare, present, and disseminate materials on monitoring and evaluation of programs to serve as reference, informational and advocacy purposes and to form a coherent basis for analysis of impact which promotes learning and program quality improvement and adaptation
• Assist in development of M&E and Evidence for Impact tools

Program Support and Coordination

• Support strengthening of evidence-based programming to ensure that knowledge management and learning become integral elements of project implementation leading to enhanced positive impact
• Carry out KML need assessment and contribute to training program staff on data management and M&E, with a focus on thematic M&E coordinators.
• Support to strengthen the capacity of MOH team to use PPP M&E framework, tools, perform analyses and use evidence for decision making and support establishment and implementation of evidence-based appropriate change management structures and systems through formal trainings and one-on-one mentoring
• Coordinate with M&E teams through thematic projects to use standardized tools to ensure consistency of quality standards, harmonization of information and contributions from field and sharing of learnings
• Coordinate M&E activities and collaborative initiatives with Research partners, Universities and CHAI global M&E teams

Qualifications:

• Master’s Degree in Public Health, Statistics, Epidemiology, or related field
• 5-7 years professional work experience in fast-paced, results-oriented environments in the public and private sectors in Rwanda
• Familiarity with global health issues, experience in carrying out monitoring and evaluation work, program design and preparation of project proposals and reports in the health sector

Required skills:

• Working knowledge of English and Kinyarwanda/French
• Research skills including a solid understanding of statistical methods and social research techniques
• Strong technical knowledge and understanding of program design, monitoring, evaluation, and reflective learning, knowledge management including donor compliance and reporting
• Demonstrated skills in qualitative and quantitative data collection, data management and analysis, including knowledge of computer software: MS Office applications and other information systems (e.g. MS Word, Excel, Power Point, statistical packages, etc.). Smartsheet experience a plus
• Excellent oral and written communication skills
• Strong organizational skills with ability to handle multiple tasks simultaneously in a fast-oriented environment with ability to learn the job quickly through research and absorb synthesis on broad range of interventions
• Experience working with resource-limited settings
• Ability to work independently on complex projects and proactively manage projects with minimal supervision
• Strong interpersonal skills and ability to navigate government processes with multiple stakeholders to build relationships
• High level of integrity, professionalism, and knowledge of research ethics

Application procedure:

Interested candidates should email a letter of interest (maximum 1 page) outlining how their professional background meets the requirements outlined above; CV (maximum 3 pages); and the names of three references to chairwandarecruiting@clintonhealthaccess.org with “CHAI Rwanda: Technical Advisor, Knowledge Management & Learning’’ in the subject line. The deadline for applications is June 25, 2020. The shortlisted candidates will be contacted.