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Title: Training & Instructional Design Lead, Jibu L3C (Global)
Location: East Africa
Reports to: CEO
Start date: As soon as possible
About Jibu: Jibu is a social enterprise pioneering a powerful new model that capitalizes and equips entrepreneurs in emerging market communities to own businesses that ensure access to basic human necessities, with water as an anchor product. Jibu has scaled a network of locally owned, financially independent, and self-sustaining franchises that provide safe drinking water to their communities while offering life-changing training and employment. Driven by a belief in the power of eye-to-eye partnership to unleash latent entrepreneurial talent, Jibu is transforming the challenge of addressing basic human needs into an expansive opportunity that allows thousands of entrepreneurs to build lasting solutions, one neighborhood at a time. The company’s vision is to train, finance, and grow a network of co-invested business owners who will revolutionize the way critical resources are leveraged to develop emerging markets.
The Position: The Training & Instructional Design Lead will be responsible for designing, developing, leading, and coordinating Jibu’s global training system. He/she is responsible for building and maintaining the entire training system, end to end – from defining and developing content to delivery to evaluation. In addition to curriculum development and design, the Training & Instructional Design Lead will integrate the training content and delivery into a learning management system. Some training delivery/facilitation will be led by the Training & Instructional Design Lead, but the majority of facilitation will not be done but coordinated by him/her.
Profile of the Successful Candidate: Jibu is looking for an experienced, results-driven instructional designer to help design, implement and manage a world-class, entrepreneur-focused training system that will span more than 20 countries and many different learning levels. If we pick you, you will most likely:
- Be passionate about efficient and effective learning and results
- Have a love for teamwork and collaboration, balanced with an ability to be self-directed when required
- Have sound business intuitions with strong cross-cultural emotional intelligence
- Be a courageous self-starter, risk-taker, and initiator who identifies owns and solves problems
- Not hesitate to “roll up your sleeves” to do what it takes to get tough jobs done, even if outside your core expertise
- Be a collaborative changemaker hungry to get things done
- Have strong project management skills and attention to detail yet also never lose sight of the big picture and purpose
- Apply an analytical, methodical approach to work that demonstrates problem-solving skills, attention to detail and a strong focus on quality assurance
- Be passionate about Jibu’s vision and mission
What You’ll Do:
- Analyze training needs to design, develop, and implement a virtual and in-person Jibu Training Academy
- Identify, map, and develop core training content per business and franchise owner needs
- Build and implement content delivery tools, platforms, or methods
- Measure effectiveness of training results over the short, mid, and long term
- Supervise and track execution as well as the effectiveness of all training facilitation and delivery
- Integrate training into a learning management system (LMS) to enable remote-learning and improve the efficiency of training delivery and evaluation
- Support other tasks as needed, whether training focused or not
- Convert complex topics and simplify into digestible learning experiences that will support business objectives
- Review the state of the art of processes, tools, and procedures and propose simplifications wherever possible.
- Build strong, productive relationships across departments and in the field
- Manage time skillfully with the ability to organize and prioritize effectively
- Work productively on multiple projects, while meeting tight deadlines in a fast-paced, dynamic environment
- Clearly and concisely convey training content in a manner that engages learners and improves learning retention rates
- Understand overall business objectives and keep the trainings aligned on the critical aspects
- Prepare strategic plans and budget for the department
- Support with arranging orientation training and on-boarding of new staff
Qualifications:
- At least two years of instructional design or equivalent experience: proven experience in designing creative and innovative learning content that supports all different types of learners
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc)
- Excellent oral and written communication skills
- Clear understanding and knowledge of adult learning theory, and instructional design principles
- Must be currently based in, and preferably from, East or Southern Africa
- Instructional design degree from accredited institution helpful
- Experience working with an LMS a plus
- Knowledge in designing communication and change management strategies to support new learning program launch a plus
- Proficient in Office Applications (e.g. Google Suite, Word/Excel/PowerPoint)
- Experience with Learning Authoring Software (e.g. Articulate Rise/Storyline, Captivate) and Creative Publishing Software (e.g. Adobe Creative Suite/Photoshop/Illustrator/Premiere/After Effects) a plus
Compensation: Jibu offers a reasonable compensation package for qualified candidates. A successful candidate will also have the opportunity to vest ownership shares in Jibu, L3C.
To Apply Email CV/Resume with email cover note to jobs@jibuco.com to apply.
Jibu is committed to equal employment opportunities regardless of ethnicity, nationality, religion, beliefs, orientations, identity, age, gender, marital status, or disability. We are proud to be an equal opportunity workplace. Learn more about Jibu at www.jibuco.com
